Privacy Policy

This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you visit our website or engage with our services. By accessing our site or submitting information to us, you agree to the practices described below.

We may collect personal information such as your name, email address, phone number, company name, and any technical files or documentation you submit when requesting quotes or services. Additionally, we collect certain technical data automatically, including your IP address, browser type, and activity on our website. This helps us improve site functionality and enhance user experience.

We use your information to respond to inquiries, prepare quotes, fulfill orders, and provide customer support. We may also use it to send service-related updates or promotional material, but only if you have opted in. All information is handled in accordance with Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

We do not sell or rent your personal information. Your data may be shared only with trusted third parties who assist us in delivering our services — such as shipping companies, calibration labs, or secure web hosting and analytics providers. In all cases, we ensure that these partners adhere to strict confidentiality and data protection standards.

Our website uses cookies and analytics tools to track usage and improve performance. You may disable cookies through your browser settings; however, some site features may be affected. We take reasonable steps to protect your data using encryption, secure servers, and limited access protocols.

We retain your information only as long as necessary to fulfill our business obligations or comply with legal and regulatory requirements. You have the right to access, correct, or request deletion of your personal data, and to withdraw your consent to receive marketing emails at any time.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.